Sierra Remote Deposit Capture
A Trip to the Bank is a Thing of the Past!
Sierra Remote Deposit Capture is a great business solution that allows you to capture, validate, and transmit your deposits, from the comfort of your office. It reads the amount on each check you scan, balances the deposit and prepares a digital deposit slip. The images, deposit information, and MICR information are then electronically delivered to Bank of the Sierra over a secure Internet connection. This eliminates the need to physically process a deposit at the bank and may reduce the total time required to clear your checks.
This service is for our business accountholders only.
- Summary
What are the benefits?
Cost Savings. Convenience. Security.
- Reduce or eliminate courier/non-courier costs
- Decrease need to maintain multiple banking relationships
- Reduce time to research checks and deposits
- Extended same-day processing window
- Reduce document loss
- Make deposits at your convenience
- FAQ
SIERRA REMOTE DEPOSIT CAPTURE OVERVIEW/BENEFITS
What is Sierra Remote Deposit Capture?
Sierra Remote Deposit Capture is a solution that allows you to capture, validate, and transmit your deposits from the comfort of your office. It reads the amount on each check you scan, balances the deposit and prepares a digital deposit slip. The images, deposit information, and MICR information are then electronically delivered to Bank of the Sierra over a secure Internet connection. This eliminates the need to physically process a deposit at the bank and may reduce the total time required to clear your checks.
What are the benefits?
- Reduce or eliminate courier/non-courier costs
- Decrease need to maintain multiple banking relationships
- Reduce time to research checks and deposits
- Extended same-day processing window
- Reduce document loss
- Make deposits at your convenience
GETTING STARTED
How does Sierra Remote Deposit Capture work?
Using a PC, scanner, and an Internet connection, checks received at your business can be scanned and sent electronically for deposit to Bank of the Sierra. Specifically, as checks are received and batched at your business, an operator logs in to Sierra Remote Deposit Capture and turns on the scanner. The operator places a batch of checks into the check scanner feeder or feeds the checks individually depending on the scanner type, enters a control deposit total amount, and clicks the "Proceed" button. As the system captures the checks, it creates check images, validates image quality, determines the check amount, verifies the routing/transit number, analyzes the check data to determine possible duplication, and determines if the check is a foreign item. Following the capture of the items, the operator is prompted to key in any check dollar amounts that were unable to be read as well as rescan or remove items that fail one or multiple quality tests. Following the item correction, the deposit is then balanced by reviewing items, adjusting item amounts, inserting or deleting items, or by fixing the deposit total. Once the deposit is balanced with the control total it can be submitted electronically to the bank. Checks you transmit can be stored for a fixed period of time for research purposes. The check images received at Bank of the Sierra can be processed electronically, or a Substitute Check is printed and sent to the paying bank.
INSTALLATION
What are the hardware/software requirements?
SMART CLIENT Software: Sierra Remote Deposit Capture Software
Communications: Broadband Internet access
PC: Pentium 4 2.0 GHz Processor (3.0 GHz recommended due to processing required for CAR/LAR)
1024 x 766 video resolution
512 MB RAM
40 GB Hard Drive
Network Card
USB 2.0 or SCSI Adaptor depending on specific scanner requirements
Note: PC must be configured to a printer for deposit receipts (PC and printer do not need to be dedicated)
For optimal performance, particularly with scanners faster than 30 dpm, 1GB or more of RAM is recommended.
Further performance improvements will be achieved with the use of dual-core computers.
OS: Windows 2000 SP 4
Windows XP SP 1 to 2 are certified
Windows Vista
How long does a merchant setup take?
A merchant setup at Bank of the Sierra takes as little as two to five business days once all approvals have been received. Setup of the scanner and application can occur within an hour. Once your system setup is complete, you can begin capturing checks.
How are software updates deployed?
Software updates are deployed over the Internet using Microsoft's One Click Deployment for the Smart Client application. If scanner driver updates are required, they are distributed via Microsoft Installer packages that can be delivered via the Internet.
SYSTEM FUNCTIONALITY
Are the transmissions of batches secure?
All transmissions are secured using SSL encryption.
Does the application scan in front/back of each check image?
Yes. With a single pass through the scanner, the front and back of the check are image captured at the same time CAR/LAR, IQA/IQU, Duplicate Detection, and MICR processes are completed, information is read, and routing transit numbers are validated.
Does the application validate the eligibility of the checks for electronic deposit?
Yes. The application will not allow foreign items to be deposited. For foreign items, users are notified that the items should be removed because they cannot be included with the deposit.
Do I need to scan a deposit ticket?
No. As part of the deposit process the user is prompted to choose the account number from a "drop down" menu to deposit to as well as to enter a control total for the deposit. Based on that user-provided information a virtual deposit ticket is created for the deposit.
Do I need to stamp endorse my checks?
Yes. We currently request that our customers continue to endorse their checks.
Are there different levels of user access available?
Users have access to perform different functions within the system based on the User Role. The following User Roles are available within Sierra Remote Deposit Capture.
Operator -- Create, Capture, Correct and Balance Deposits for referenced account(s). Mark Items.
Depositor -- Create, Capture, Correct, Balance, and Transmit Deposits; View Reports and History for self.
Reviewer -- View Reports and History for all users.
Does the application read and interpret check amounts with ICR/confidence-level criteria, and prompt the user to enter check amounts for items not within specified confidence levels?
The application utilizes CAR/LAR technology to attempt to read the amounts on checks. If the amounts can not be read, the items are sent to a queue that the user is prompted to key. Approximately 80% of all check amounts will be read accurately using CAR/LAR technology.
Does the application generate a batch receipt by e-mail which contains all transactions within one batch of work and the associated amounts of each check?
A deposit receipt report is available locally at the Merchant PC. A notification e-mail will be sent to the merchant customer that will contain basic information about the deposit, total number of items, total amount of the deposit, and a masked account number. The specific check items are not included in the e-mail for security purposes.
SCANNERS
What types of scanners can I use?
Several different models of scanners are made available based on merchant needs/check volume. Bank of the Sierra will access your transaction volume and supply a scanner to fit your needs.
SUPPORT
What are the hours of support?
Bank of the Sierra will provide support during the hours of 8:30a.m. and 5:15 p.m. The phone number to call for support issues is 888-454-BANK.
What type of support is provided?
Bank of the Sierra will work with the customer to resolve hardware and software issues. Typical software issues will be resolved within the first several hours following the issue being reported, with many issues being resolved during the first contact.
