Frequently Asked Questions
Q: What is Mobile Banking?
A: Mobile Banking allows you to connect to your Bank of the Sierra accounts via the mobile web or text messaging (SMS) from your mobile phone. You can check account balances, review your recent account activity, and transfer funds using the browser function.
Q: How much does Mobile Banking cost?
A: There is no fee to use or access the Bank of the Sierra's Mobile Banking service. Check with your wireless provider for more information about fees for internet access or receiving text messages from your mobile phone.
Q: What is needed to use Mobile Banking?
A: You can start using Mobile Banking if you:
  • Are currently enrolled in Online Banking with Bank of the Sierra.
  • Have a mobile phone that has internet capabilities and/or text message (SMS) capabilities.
Q: How do I access Bank of the Sierra's Mobile Banking?
A: To access Mobile Banking, simply use the browser on your mobile phone to log onto www.BankoftheSierra.mobi. Follow the on-screen instructions to log into your account and manage your finances. To learn how to utilize the Text Message Access service, please click on the ' How do I sign up? ' button found at the top-left of this page.
Q: What can I access with Mobile Banking?
A: With Bank of the Sierra's Mobile Banking, you can access any of the accounts currently available through your Online Banking services. Some advanced features, such as setting up Bill Pay accounts or altering personal information, will still need to be accessed through Online Banking using a standard computer.
Q: How do I make a payment using BillPay through Mobile Banking?
A: To make a payment using Bill Pay through your Mobile Banking service, simply sign into Mobile Banking on your mobile phone and navigate to 'Bill Pay'. Select the bill that you would like to pay. Complete the transaction and you will receive a confirmation screen shortly after the payment is completed.