There has been a recent nation-wide increase in phishing scams against financial institutions. Common phishing attempts include emails to bank customers asking them to complete online forms by supplying account information and PIN numbers. Bank of the Sierra will not ask for any personal or account information, including Social Security numbers, account numbers, security questions, PINs, email addresses, or passwords via email, unsolicited phone calls, or text messages.
If you receive an email or phone call requesting verification of your Social Security number, account number, password, or PIN, DO NOT give them that information. Instead, please contact Bank of the Sierra's Customer Service Center at 888-454-2265 for verification before responding to any such request.