Privacy Policy

Visitors to our Website,

Visitors to Bank of the Sierra's Website remain anonymous. We do not collect unique identifying information about you individually unless you voluntarily and knowingly provide us that information, and we don't send you a "cookie." We do collect general information about your visit, such as when you accessed our site, which pages you accessed, and what Internet provider you used when you accessed our site. You may elect to provide us with more specific information, such as when you give us feedback or send us an email. If you provide us this information, it is used internally and in furtherance of the purpose for which it was provided, and even then your email address is kept no longer than 60 days. We do not sell information we collect or that is provided to us regarding visitors to Bank of the Sierra's Website to any third parties, and we would never Spam someone who previously visited our Website.

If you believe any of the information is in error, or believe any information collected about you has been used for an improper purpose, please contact Customer Service immediately at 1-888-454-2265.

Links: Bank of the Sierra has a number of links to other sites. These are offered as a courtesy and a convenience. Bank of the Sierra assumes no responsibility for the content, safety, security, or privacy of any such site or any transactions with respect thereto. If you have questions or concerns about any other site's policy regarding these matters, you should contact that site or its sponsor.

Amendments and changes: Bank of the Sierra reserves the right to amend or change this policy at anytime and without notice. For the most current version of this policy, contact our customer service department at 888-454-BANK or visit us online at www.bankofthesierra.com

Financial Privacy Notice

NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS

We, our, and us, when used in this notice, mean Bank of the Sierra.

This is our privacy notice for our customers. When we use the words "you" and "your" we mean the following types of customers:

All of our consumer customers who have a continuing relationship with us, such as:

  • Deposit account
  • Loan account
  • Credit card
  • Safe deposit box

We will tell you the sources for nonpublic personal information we collect on our customers. We will tell you what measures we take to secure that information.

We first define some terms

Nonpublic personal information is information we collect about you in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

A nonaffiliated third party is a company that is not an affiliate of ours.

THE INFORMATION THAT WE COLLECT

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms
  • Information about your transactions with us
  • Information about your transactions with our affiliates
  • Information about your transactions with nonaffiliated third parties
  • Information from a consumer-reporting agency

THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR NONPUBLIC PERSONAL INFORMATION

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

NONPUBLIC PERSONAL INFORMATION AND NONAFFILIATED THIRD PARTIES

We will not disclose nonpublic personal information about you to anyone except as disclosed in this policy or as permitted by law.

We may disclose all of the information that we collect, as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

NONPUBLIC PERSONAL INFORMATION AND FORMER CUSTOMERS

We do not disclose nonpublic personal information about former customers, except as permitted by law.

NONPUBLIC PERSONAL INFORMATION AND AFFILIATES - FUTURE CHANGES

In the future, we may disclose nonpublic personal information about you to affiliates, even though we are not doing so now. Here are the kinds of nonpublic personal information we may disclose to our affiliates:

Transaction and experience information from our account records:

  • Information about your transactions and experience with us, such as:
  • Name
  • Address
  • Account activity
  • Types of accounts
  • Payment history
  • Deposit history

Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information.

Types of Affiliates

We may disclose nonpublic personal information about you in the future to the following types of affiliates:

*Financial service providers, such as:

  • Mortgage bankers
  • Insurance agents

Reasons For Disclosure

Here is why we may disclose nonpublic personal information about you in the future to our affiliates:

  • To provide our customers with information about additional products and services

California Privacy Notice

Important Privacy Choice for Consumers

You have the right to control whether Bank of the Sierra can share some of your personal information. Please read the following information carefully before you make your choice below.

Your Right

You have the following right to restrict the sharing of personal and financial information with outside companies that we do business with. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.

Your Choice

Restrict Information Sharing With Other Companies We Do Business With To Provide Financial Products And Services: Unless you say "No," we may share personal and financial information about you with outside companies we contract with to provide financial products and services to you.

Time Sensitive Reply

You may make your privacy choice at any time. Your choice marked here will remain unless you state otherwise. However, if we do not hear from you we may share some of your information with other companies with whom we have contracts to provide products and services.

To exercise your choice, do the following:

(1) Download this Opt-Out Notice. Fill it out, sign and send back to us at the address provided below (you may want to make a copy for your records):

Marketing Department

Bank of the Sierra

PO BOX 1930

Porterville, CA 93258

Effective Date: 6.18.09