Customer Service Center
1-888-454-BANK
1-855-355-2687 (TTY)
Mon – Fri: 7:30am – 6:00pm PST
Message Center
Debit Card Inquiries
By Mail
P.O. Box 1930
Porterville, CA 93258
Locate a Branch
Sierra Telebanking
Reorder Checks
SecureMail Message Center
Account numbers
Tax ID numbers
Any nonpublic personal information
Standard internet email is sent using “plain text,” which means it’s possible for interested parties, with a little effort, to access the information you send. Because of this, sensitive information should only be sent using secure, encrypted channels.
Messages sent using SecureMail are stored in a secure data center. We send you a message to your email address letting you know when you have a SecureMail message. All you need to do is click on the link in the message and log in to your SecureMail inbox. If you don’t have a SecureMail account, you will have the option to register for one.
Before using Bank of the Sierra SecureMail, you need to create an account. Enter your email address and choose a secure password. A confirmation will be sent to the email address you provide. Simply click the link that is included in the message to complete the setup process.
We’ll always send you a notification via standard email when you have a message in your inbox. Simply log in using your email and password to access your inbox. Once there, you’ll be able to download the message if you need or conveniently send a secure reply. Compose a new SecureMail message by clicking the “compose” tab.
It’s simple, fast, and most importantly, secure.
