Help Us Protect Your Account.
If your Bank of the Sierra debit card or credit card is lost or stolen, please notify us as soon as possible. You can report a lost card using the contact information below:
Lost or Stolen Personal Credit Card: 1-800-558-3424
Lost or Stolen Personal Credit Card: 1-800-558-3424
Lost or Stolen Business Credit Card: 1-866-552-8855
Lost or Stolen Business Credit Card: 1-866-552-8855
Safeguard Your Info.
Bank of the Sierra will never contact you to verify personal information like account numbers or passwords. If you receive a suspicious call, text or email, contact us to report the incident.
ATM Safety Tips
Protect your ATM/debit card in the same way you would protect your cash, checks, and credit cards. Do not keep your PIN in your wallet, write it on your card, or share it with others.
Be aware of others in line behind you at the ATM. Position yourself in front of the ATM keypad to prevent anyone from observing your PIN.
Have your card out and ready to use before approaching the ATM.
When using an ATM, be aware of your surroundings, especially at night. Park in a well-lit area and have someone accompany you. If you notice anything suspicious, use another ATM or come back later.
Remember to keep your doors locked, your other car windows up, and your car running.
Do not leave your receipt at the ATM. Remember to record each transaction and match it to your monthly statement.
If you notice anything unusual while using the ATM, cancel your transaction, pocket your card, and leave immediately. Go to a safe place and call the police if you suspect dangerous or illegal activity.
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