Lost or Stolen Cards

If your card has gone missing or you believe it was stolen, reach out to us right away.

Contact Us
 

Lost or Stolen Cards

If your card has gone missing or you believe it was stolen, reach out to us right away.

Contact Us

Help Us Protect Your Account.

If your Bank of the Sierra debit card or credit card is lost or stolen, please notify us as soon as possible. You can report a lost card using the contact information below:

Lost or Stolen Debit Card: 1-800-974-4406

Lost or Stolen Debit Card: 1-800-974-4406

Lost or Stolen Debit Card: 1-800-974-4406

Lost or Stolen Debit Card: 1-800-974-4406

Lost or Stolen Personal Credit Card: 1-800-558-3424

Lost or Stolen Personal Credit Card: 1-800-558-3424

Lost or Stolen Personal Credit Card: 1-800-558-3424

Lost or Stolen Personal Credit Card: 1-800-558-3424

Lost or Stolen Business Credit Card: 1-866-552-8855

Lost or Stolen Business Credit Card: 1-866-552-8855

Lost or Stolen Business Credit Card: 1-866-552-8855

Lost or Stolen Business Credit Card: 1-866-552-8855

Safeguard Your Info.

Bank of the Sierra will never contact you to verify personal information like account numbers or passwords. If you receive a suspicious call, text, or email, contact us to report the incident.

ATM Safety Tips

Protect your ATM/debit card in the same way you would protect your cash, checks, and credit cards. Do not keep your PIN in your wallet, write it on your card, or share it with others.

Be aware of others in line behind you at the ATM. Position yourself in front of the ATM keypad to prevent anyone from observing your PIN.

Have your card out and ready to use before approaching the ATM.

When using an ATM, be aware of your surroundings, especially at night. Park in a well-lit area and have someone accompany you. If you notice anything suspicious, use another ATM or come back later.

Remember to keep your doors locked, your other car windows up, and your car running.

Do not leave your receipt at the ATM. Remember to record each transaction and match it to your monthly statement.

If you notice anything unusual while using the ATM, cancel your transaction, pocket your card, and leave immediately. Go to a safe place and call the police if you suspect dangerous or illegal activity.

More Solutions to Fit Your Lifestyle.

Mobile Wallets

Make checkout a breeze by adding your Bank of the Sierra debit card to your phone’s mobile wallet.

Learn More

Online Bill Pay

Take the hassle out of paying bills. Quickly pay your bills right through online banking.

Learn More

Impact Checking

Enjoy convenient digital tools and no monthly fee while making a difference for our planet.

Learn More

More Solutions to Fit Your Lifestyle.

Mobile Wallets

Make checkout a breeze by adding your Bank of the Sierra debit card to your phone’s mobile wallet.

Learn More

Online Bill Pay

Take the hassle out of paying bills. Quickly pay your bills right through online banking.

Learn More

Impact Checking

Enjoy convenient digital tools and no monthly fee while making a difference for our planet.

Learn More