STARTING JUNE 25

Enhanced Banking
at Home & on the Go.

Experience Our Upgraded
Digital Platforms.

STARTING JUNE 25

Enhanced Banking
at Home & on the Go.

Experience Our Upgraded
Digital Platforms.

More Convenient.
More Secure.

We’re excited to announce that we’re rolling out upgraded mobile and desktop banking platforms that make it easier than ever to manage your money anytime, anywhere. Your account will be upgraded free of charge.

New and improved features include:

Streamlined user interfaces

Customizable dashboard tiles

Secure in-app messaging

In-app card management

Streamlined user interfaces
Customizable dashboard tiles
Secure in-app messaging
In-app card management

Now Live:
Our New Mobile App

Discover next-level money management tools – right at your fingertips, wherever you are and whenever you need them.

Download our upgraded mobile banking app for free today.

Apple App Store Google Play

What You Need to Know.

The new mobile app and online banking platform will be available on June 25, 2024.

The online banking platform will automatically transition over on June 25, 2024. The old mobile app will stop working on July 8, 2024 and will be removed on July 16, 2024.

We’re working to make this upgrade as rapid and seamless as possible. We expect a limited period of downtime starting at 5pm on June 24, 2024.

You can download the new Bank of the Sierra mobile app for free from Apple’s App Store or Google Play on or after June 25, 2024.

You can find instructions on locating your saved usernames and passwords on your mobile device by clicking HERE for Apple, and HERE for Android. If you still need assistance, please call our Customer Service Center at 1-888-454-BANK.

You’ll be able to log in using your current username and password. For extra security, you’ll be asked to enable two-factor authentication.

Yes, if you use bill pay, your existing bill payments and payees will automatically copy to the new system.

New and improved features include:

  • Streamlined user interfaces – enjoy smoother, faster digital banking at home or on the go
  • Customizable dashboard tiles – keep an eye on what’s most important to you
  • Secure in-app messaging – instantly contact Customer Service and attach transactions to conversations
  • In-app card management – order new cards, stop transactions, and more

No, you will have to bookmark the new login page on your browser. If you navigate to the old login page on or after June 25, 2024, you’ll see your profile info but you won’t be able to access your accounts.

Please contact our Customer Service Center at 1-888-454-BANK or email Customer_Service@BankoftheSierra.com.

Any Questions?

Our Customer Service Center is here to help.

Our Customer Service Center is here to help.

CALL 1-888-454-BANK

Apple and App Store are registered trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.